After a successful launch, Microsoft have revealed the sales figures for the new Xbox One console, and it matches the PS4’s numbers of over 1million units sold in 24hrs. This sets a new record for Xbox and shows a very promising start to both consoles in the run up to Christmas.
As well as sharing incredible sales figures with the PS4 however, the Xbox One is also having it’s own share of launch problems. Whilst some PS4 units were found to have faulty HDMI ports that wouldn’t allow the lead to be inserted, some Xbox One units are suffering from faulty disc drives. According to reports from users, once the disc is inserted, the disc drive makes a terrible grinding noise and, though the disc is unaffected, the drive will not read any discs. Microsoft have released a statement regarding the issue –
“The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers.”
Depending on where the consoles were purchased, users have the option of returning their faulty console to the retailer, or sending it back to Microsoft themselves for repairs. As with the PS4, other issues have been reported by a minority of customers but so far the problems are far less widespread than the infamous ‘red ring of death’ issue that plagued the Xbox 360.
Though both the Xbox One and PS4 have suffered some problems at launch, they still only affect a very small percentage of units and both launches have been smooth and successful. The PS4 of course is set for another launch in Europe and South America on the 29th and so all eyes will once again look to Sony to see if they match the success seen in North America. There will be no rest for either Sony or Microsoft afterwards however as both companies will need to keep retailers stocked as Christmas fast approaches!
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